Returns & Exchanges
At The Goodwood Shop, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and tags remain attached to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing