Frequently Asked Questions
Everything you need to know about shopping at The Goodwood Shop
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times range from 3 to 7 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, The Goodwood Shop is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.
Can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.